트루콜러, 인도 유료 사용자를 위한 통화 녹음 및 전사 기능 출시

트루콜러, 인도 최대 시장에서 유료 사용자들을 위한 통화 녹음 및 변환 서비스 출시

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Truecaller introduces call recording and transcription feature in India.

Truecaller call recording on Android

Caller identity company Truecaller has recently announced the launch of its call recording and transcription feature for paid users in India. As Truecaller’s largest market, the company aims to provide premium users with enhanced functionality. The call recording feature will be available on both Android and iOS platforms, with support for English and Hindi transcriptions.

작동 방법은 무엇인가요?

If you are using Truecaller on an Android device, the app’s own dialer will display a dedicated recording button. For other dialer apps, Truecaller will show a floating recording button. On iOS, however, the process is slightly different due to Apple’s CallKit restrictions. To record incoming or outgoing calls, you need to initiate the call first and then go to the Truecaller app. Tap on the “Record a call” feature located in the search tab. The app will call another recording line, and you will need to manually merge the calls to start the recording.

Once the call ends, the app will process the audio and notify you when the transcription is ready. On iOS, the recordings are stored locally, with the option to store them in iCloud.

인도 사용자 vs. 미국 사용자

Truecaller previously introduced call recording for premium users in the United States. However, there is a key distinction between the Indian and U.S. versions of this feature. Due to regulations, in the U.S., receivers would hear a beep sound when a user begins recording. In India, this will not be the case, allowing for seamless and uninterrupted call recording.

Truecaller의 성과 및 전망

While Truecaller has had a few tough quarters, with a decrease in revenue year-on-year, the company’s user base continues to grow. In Q4 2023, Truecaller generated $41.14 million in revenue, representing a 4% decrease compared to the previous year. However, its monthly active users increased by 11% to 374 million, with the majority of the user base in India. Despite the decline in ad revenues, user revenues experienced a growth of over 20% in Q4.

Truecaller is hopeful that the introduction of premium features, such as call recording, will encourage users to purchase the premium plan. The premium plan starts at ₹79 ($0.95) per month or ₹529 ($6.38) per year.

Q&A: 독자가 관심을 갖을 법한 내용

Q: 통화 녹음 및 전사의 혜택은 무엇인가요?

A: Call recording and transcription can be extremely useful in various situations. It allows users to capture important information discussed during phone calls, helping them remember details or refer back to conversations later. Transcriptions also make it easier to search for specific information within calls, enabling users to quickly find relevant content.

A: While call recording can be a valuable feature, it is important to respect privacy laws and regulations. In some countries, it is illegal to record calls without the consent of all parties involved. Users should familiarize themselves with the laws in their respective regions and ensure they adhere to them when using call recording.

Q: Truecaller의 통화 녹음 기능은 비즈니스 목적으로 사용될 수 있나요?

A: Absolutely! Truecaller’s call recording feature can be beneficial for business purposes. It allows professionals to keep a record of important client or customer conversations, ensuring accuracy and preventing misunderstandings. It can also serve as a useful tool for training purposes or for capturing key points during meetings and conference calls.

Truecaller 및 유사한 개발의 미래

Truecaller’s expansion of call recording and transcription features highlights its commitment to providing enhanced services to its users, particularly in its largest market, India. As technology continues to advance, we can expect to see further improvements and innovations in caller identification and call management applications. The demand for seamless call recording and transcription features is likely to grow, prompting companies like Truecaller to invest in enhancing their offerings.

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미래에는 AI 기술을 활용한 필기 전환이 발전하여 프로세스가 더욱 정확하고 원활해질 수도 있을 것으로 예상됩니다. 또한, 개인정보 보호 우려가 계속해서 증가하는 가운데 통화 녹음 및 필기에 대한 엄격한 규제가 예상되어 개인정보 보호를 보장할 것입니다.

참고 자료:

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